i purchased a pro version via a popup on my wordpress site

#1021511
  • Resolved Xinyang Li

    5 months, 1 week ago

    Rank Math pro

    i used a different email for the purchase for a pro version
    s**@o***********

    but im using a different email for login as l******@a**************** to connect to rankmath on wp, can u help me change it?

Viewing 1 replies (of 1 total)
  • Jeremy

    5 months, 1 week ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have fixed your account. Please check from your end if everything is in order.

    Also, you may proceed following this guide to get started with the PRO features: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps.

    RankBot

    4 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘i purchased a pro version via a popup on my wordpress site’ is closed to new replies.