Hello,
Thank you for reaching out to us regarding the issue with your Rank Math PRO subscription not reflecting in your account. We apologize for any inconvenience this may have caused.
To resolve this, please follow these steps:
- Log into your Rank Math account using the correct credentials associated with your PRO subscription.
- Check if the email address connected to your PRO plan matches the one on your free account. If they differ, you need to contact our support team to merge both accounts or change the email connected to your PRO plan.
- If you are unable to resolve the issue, please contact our dedicated support team by submitting a ticket. In the ticket, provide details about your payment and account information for further assistance.
We appreciate your cooperation in resolving this matter. If you have any further questions or encounter any difficulties, feel free to reach out to our support team for prompt assistance.
Thank you for your understanding and patience.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
Hello,
Thank you for reaching out. We apologize for any trouble you may have faced because of the delay in your account activation.
Sometimes, our system takes a while to process your payment and upgrade your account. But don’t worry, I have checked your account and everything is working fine now. You can download Rank Math Pro from rankmath.com/my-account and start using them on your site. If you’re still not able to download Rank Math Pro – try logging out and logging back in.
We’re glad that you chose Rank Math as your SEO solution. We hope you enjoy the Pro features and benefits. If you have any questions or need any help, please feel free to contact us anytime.
Thank you and have a great day!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
