I paid for the premium version but it still doesn’t work?

Hello,

We apologize for the issue you are facing with your Rank Math PRO version. If you have purchased Rank Math PRO but it is still showing as free, please ensure that you are logged into your Rank Math account and that you have downloaded the PRO version from your dashboard.

If the PRO version is unavailable, it might be due to using a different email address for the purchase. In that case, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by opening a ticket through the Rank Math Support Forum.

Here’s a quick guide on how to submit a ticket:

1. Enter a one-line summary of your issue in the Ticket Title section.
2. Provide more details in the Ticket Question section.
3. In the Sensitive Data section, include the email address(es) you want to connect to your PRO account.
4. Click the SUBMIT YOUR TICKET button.

Once you provide these details, our support team will assist you in resolving the issue. Thank you for raising this concern, and we appreciate your patience!

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math