Hello,
I’m sorry to hear about the issue you’re facing with your Rank Math PRO service. If you have paid for the Rank Math PRO service but are still experiencing issues accessing the PRO features, please follow these steps to resolve the problem:
- Log into your Rank Math account and download Rank Math PRO from your dashboard.
- If you are unable to download the PRO version, it’s possible that you may have upgraded to PRO using a different email address than intended. In this case, please contact our support team to merge both accounts or change the email connected to the PRO account.
If you need further assistance or have any questions, feel free to reach out to our dedicated support team. We are available 24/7, 365 days a year to assist you. Thank you for bringing this to our attention.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
