I paid for pro subscrition

#416211
  • Resolved emin3663
    Rank Math free

    I paid for pro subscriton from i************@g******** but still cant see pro version on my wordpress admin panel/ Please help me

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    We can’t find a subscription or account with the email that you have shared. Please share the receipt that you must have received from FastSpring so we can locate your account.

    Looking forward to helping you.

    Order ID: RANKMATH220706-9657-45279
    Order Created: 7/6/22
    Paid In Full: 7/6/22
    Purchaser
    Emin Isa
    OkPrint.az

    Azerbaijan

    Product Support
    https://rankmath.com/
    s******@r***********

    Seller
    FastSpring
    801 Garden Street
    Suite 201
    Santa Barbara, CA 93101
    US

    questionacharge.com

    Please send me my profile information login and parol so i can download pro version

    When will you reply?

    Hello,

    That transaction doesn’t exist in our system nor does the name inside the payment details.

    Please share a screenshot of the receipt that you have received in your email so that we can check for those exact details in the system.

    Looking forward to hearing back from you.

    I CANT DOWNLOAD PICTURE HERE
    Hello Emin Isa,
    Thank you for your purchase. Below is your product delivery information.
    PRO Subscription
    Subscription renews every 1 year. Next charge: 7/6/23 ($59.00).
    Full Terms and Subscription Management
    Charges will appear on your bill as FS *rankmath
    Order Reference: RANKMATH220706-9657-45279
    View Invoice

    why no one aswering? all day i cant get my account.

    Prabhat
    Rank Math agency

    Hello,

    We’re really sorry for the inconvenience caused.

    We’ve replied to your email regarding the query.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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