I paid for PRO subscription but subscriptions dont reflect the same

#523482
  • Resolved Fiona Sequeira

    2 years, 10 months ago

    Rank Math free

    Hi,

    I just paid for PRO version $59, payment is successful. Please find attached invoice. But the subscription is still not reflecting on dashboard and I am not able to download the PRO files to upload into wordpress.

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  • Md. Sakib Khandaker

    2 years, 10 months ago

    Rank Math agency

    Hello

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    I can see the PRO badge is already showing next to your account. Which means, the subscription is already activated.

    In order to upgrade your account to PRO on your WordPress website, please follow the guide below:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

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