Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription and the email notifications. Since you used a different email address for your purchase, you will need to contact our support team to merge your accounts or change the email associated with your PRO plan.
To do this, please navigate to the Rank Math Support Forum and open a ticket. In the Sensitive Data section, include both email addresses and specify which one you would like to use for your PRO account.
Here’s a quick guide on how to submit your ticket:
- Enter a one-line summary of your issue in the Ticket Title section.
- Provide more details in the Ticket Question section.
- Include the email addresses in the Sensitive Data section.
- Click the SUBMIT YOUR TICKET button.

Once you submit the ticket, our support team will assist you in resolving this issue and ensure that you start receiving your emails.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have replied to your ticket here to address your concern. Please check.
Looking forward to helping you there.