i paid but not active subscription

#402474
  • Resolved Jackie Chong

    3 years, 6 months ago

    Rank Math business

    Hi – i paid for the yearly subscription but it isn’t showing as an active subscription & included the invoice id in the sensitive data field.

    Thanks

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    3 years, 6 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I can check that your subscription status is already set as PRO:

    Please follow this guide to install and activate Rank Math PRO on your site: https://rankmath.com/kb/rank-math-pro-license-key/

    Hope this helps.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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