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I have paid for my PRO subscription via Paypal and never received my account and subscription information via email.
This was my thank you page URL after Paypal: https://rankmath.com/thank-you-pro/?okey=_-rB6WZITF6mEH0zxLsL7Q
And this is may Paypal transaction information, linked to my personal email jc******l**@g********
Id. de transacción
9K8125054V434271WFecha de la transacción
09/03/2022 15:23:40 GMT+01:00Could someone help me?
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Hello,
It seems that your account is already upgraded to the PRO version and the ticket is already resolved. You’ll also notice that the PRO badge is already showing on your account details.
If you haven’t already, you can go through this video tutorial that shows you how to get started with your PRO license:
https://www.youtube.com/watch?v=nCDe67K_3rAPlease install the Rank Math PRO plugin files if you haven’t already from your registered account from here:
https://rankmath.com/my-account/Once you have activated the PRO plugin, please head over to WordPress Dashboard > Rank Math > Dashboard > Help and click the connect/disconnect and then the connect button.
You will be taken to RankMath.com again where you can connect your account to activate your license.
You do not need to remove the free version of the plugin. Everything will be ported over to the PRO version.
Also, please ensure that there are no Ad-Blockers installed in your browser or your website is excluded in order to ensure a smooth experience with Rank Math PRO.
Please do not hesitate to let us know if you need our assistance with anything else.
We are here to help.
Thank you.
The ticket ‘I paid and never receive my login information’ is closed to new replies.