Hello,
We apologize for the issue you are facing regarding the Performa Invoice. To obtain a Performa Invoice, you can reach out to our reseller, FastSpring, as they handle billing and invoicing for Rank Math purchases. You can fill out the required details on their Consumer Support page to request your invoice.
If you need to update any billing information or have specific requests regarding your invoice, please select Billing Information as the topic and Billing Info Update in the Category when contacting them.
Thank you for raising this concern, and we hope this helps you proceed with your purchase smoothly! If you have any further questions, feel free to reply to this ticket, and a human agent will assist you further.
Sources:
How to Download or Update My Invoice » Rank Math
Hi, I have not purchased the plugin.
Before we purchase the Finance team needs the PO to approve internally.
Hello,
Thank you so much for getting in touch.
Sorry, but we don’t generate a PO before purchase. All transactions are handled by our official payment partner, FastSpring.com, and only an official receipt or digital invoice is generated after purchase.
Don’t hesitate to get in touch with us if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
