Hello,
Thank you for contacting us, and sorry for any inconvenience that might have been caused.
As requested, we have cancelled and initiated a refund for your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go.
We are constantly improving our products, so we would like you to check back in the future to see if we might have something relevant to your needs.
We hope that is helpful, and please do not hesitate to let us know if you need our help with anything else.
Hello,
We are glad we could address your concern.
Please feel free to create a new forum topic if you do have another question in the future.
It will be our pleasure to assist you again.
Thank you.
