I need help to connect to google service

#905994
  • Resolved The Bunny Nest

    1 month, 4 weeks ago

    Rank Math free

    I am not able to connect to google service with my wordpress site. The search console and analytics button is not turning green in any moment so I know im facing issues.
    Please help

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with connecting to Google services. To troubleshoot this, please follow these steps:

    1. Enable the Analytics Module: Ensure that the Analytics module of Rank Math is enabled. You can do this by navigating to WordPress Dashboard → Rank Math SEO.
      Enable Analytics module

    2. Open Analytics Settings: Go to Rank Math SEO → General Settings → Analytics.
      Open Rank Math Analytics settings

    3. Connect Google Account: In the Analytics settings, if you haven’t already connected your website with a Google account, you will be prompted to connect. Click the Connect Google Services button.
      Connect Google Services

    4. Test Connections: If the buttons are still not turning green, you can test the connection by clicking the Test Connections option at the top right of the Analytics settings. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections
      Issue with Google Analytics connection

    5. Reconnect Your Google Account: If you see a red signal, try reconnecting your Google account by following the prompts.
      Reconnect Search Console connection

    If the issue persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Adetayo

    1 month, 3 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    You would need to have a verified Google Analytics and Google Search Console property, if you do not have, please follow the attached link to create one.

    To make sure that everything works correctly please go through this article to connect your Google Account with Rank Math properly: https://rankmath.com/kb/connect-your-google-account/

    Also, please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Prefix

    You can follow our guide here to create the URL Prefix property:
    https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

    The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.

    Let us know how this goes.

    Thank you.

    RankBot

    3 weeks, 6 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I need help to connect to google service’ is closed to new replies.