Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
I can check that you are using Yoast along with Rank Math on your site. Yoast’s og:image tag is being added above Rank Math’s code and that’s why Facebook is using the image set by Yoast.
It is not recommended to use multiple SEO plugins at the same time as it can be bad for your site’s SEO. Please disable Yoast to resolve the issue.
Hope this helps. Let us know if you need any other assistance.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Thank you! resolved!
I need you help, when I share the picture not clearly. can you help me? is it normal?
This is size https://ibb.co/f9b4jTR
and this is what is happening when I share in Facebook https://ibb.co/0D6TNxb
Thank you so much!
Hello,
It seems the image contains 1MB in size which is a bit large for a social image. Please reduce the image to 300KB or below and Facebook should prioritize it.
You may use this handy tool https://tinypng.com/ to optimize your image.
I checked the image URL you shared in the Sensitive Data section and it seems it is no longer exists. I assume you have re-uploaded a new one.
Please share the affected URL so we can further check the issue.
Looking forward to helping you with one. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
