Hello,
I’m sorry to hear about the issues you’re facing with your login and the Rank Math installation.
To update your password for your Rank Math account, you can follow these steps:
- Go to the Rank Math login page.
- Click on the "Lost your password?" link.
- Enter the email address associated with your Rank Math account and follow the instructions sent to your email to reset your password.
Once you have access to your account, you can download the Rank Math plugin again from your dashboard. Here’s how to reinstall it on your WordPress site:
- Log in to your WordPress admin area.
- Navigate to Plugins → Add New.
- Click on Upload Plugin and select the zip file you downloaded from your Rank Math account.
- Click on Install Now and then activate the plugin once installed.
If you need further assistance or if your developer needs help with the installation, we recommend checking out our professional setup service at Rank Math Services. This service ensures that your plugin setup is fully correct and adheres to the latest SEO standards.
Thank you for raising this concern, and please let us know if you need any more help!
Sources:
Where Is My Rank Math PRO License Key?
How to Update Rank Math Manually » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Our subscription is linked to mail a***@a********* – I can see it when I click on the link that I received with the invoice. I am not able to send you the screenshot, maybe you will be able to access it via this link:
https://rankmathllc.onfastspring.com/account/a-wJgquFT3aZ7fVLleZRvA/kwf3RimQT0E
Or this order reference may be helpful for you: RANKMATH250325-4317-64167B
So I logged in with that mentioned account via google. however when I enter to the subscription and billing section there are no invoices or licences listed. It seems like there is nothing connected with that mail. what can I do? Where can I find password or get that zip file for instalation?
thanks
Hello,
The email address you shared is the one you’re currently using to open this ticket.
However, we have found the subscription in the email we added in the sensitive data section.
To avoid this issue, we can merge both of the accounts so you can consolidate them into one.
Let us know your preferred email address moving forward, and we’ll merge them for you.
Looking forward to helping you.
