I just upgraded and never got an email

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

It seems like you purchased the plan with some other email address as I noticed in your profile, you are still using the Free plan.

Can you please search and forward a receipt from FastSpring.com so we can locate your account and confirm the purchase?

You can add a screenshot link using this tool in the sensitive data section

It is completely secure, and only our support staff has access to that section.

Looking forward to helping you.

Thank you.

Hello,

We were able to figure out that you made a spelling mistake while entering your email address and that’s why a new account was created with your purchase. We have merged your purchase with this account.

Please follow this detailed video tutorial to install and set up Rank Math PRO on your site: https://www.youtube.com/watch?v=cQLvCBVev3I&t=100s

Hope this helps. Let us know if you need any other assistance.