I just bought the subscription but I don’t see it in my account

#487573
  • Resolved Artic Agency

    3 years ago

    Rank Math pro

    I can’t download the pro version or see my active subscription, I only see the invoice (which one is incorrect as it doesn’t display my address).

    Can you fix it?

Viewing 1 replies (of 1 total)
  • Anas

    3 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Your profile badge is changed to PRO.

    You can check the subscription details here:
    https://rankmath.com/my-account/subscriptions/

    Please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    In order to change any billing information on your invoice please get in touch with our payment provider, FastSpring, and they will assist you with that.

    You can use the following contact form: https://fastspring.com/consumer-support-form/

    I hope this helps.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I just bought the subscription but I don’t see it in my account’ is closed to new replies.