Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription. It seems that there might be a discrepancy with the email address associated with your purchase. Please ensure that you are logged into your Rank Math account with the same email address you used to purchase the PRO version.
If you find that the email addresses differ or if you still do not see your subscription, we recommend that you reply to this ticket with the email address you used for the purchase. Our support team will assist you in merging accounts or correcting any issues related to your subscription.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
I used and am signed into with the same email address
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It was a temporary issue that has been fixed now.
You can now download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
Once done, please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
