Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Rank Math shows that notification whenever it detects a new post type on your website. You can check the post type settings in the Titles & Meta settings, you can click on the x button and clear the notification.
You can check this link for more information:
https://rankmath.com/kb/new-post-type-detected/
I hope this helps. Looking forward to helping you.
Sorry, but……..no X button!
[img]https://up.picr.de/42959456ep.png[/img]
Sincerely
Ulli
Hello,
Please navigate to WP Dashboard > Rank Math > Status & Tools > Database Tools and Remove Rank Math Transients.
That should resolve the issue. Let us know if it doesn’t. We are here to assist.
Thanks.
Nope. Won’t work. Same problem.
Ulli
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your patience.
Could you please also add the WordPress login URL so we can check and investigate further?
Looking forward to helping you.
Thank you.
Hello,
I was able to see the “x” button on my end. I went ahead and closed it and remove the transients. The alert is no longer showing. Please refer to my video screencast here: https://i.rankmath.com/eph1xP
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Well, its gone. Thanks a lot.
I don’t know how, but only the result matters.
Sincerely
Ulli
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
