Hello,
I apologize for the inconvenience you are facing with not being able to download the Rank Math PRO version after your purchase. To assist you with this matter, please follow these steps:
- Log into your Rank Math account.
- Navigate to the Subscriptions section from the left sidebar.
- In the Invoices tab, locate the invoice with the ID RANKMATH240710-7027-96408.
- Click on the Download Invoice icon against the invoice to download it to your device.
If you still encounter issues accessing the Rank Math PRO version after downloading the invoice, please reply to this ticket with the downloaded invoice attached. Our support team will assist you further in resolving this matter.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Kind regards.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Download or Update My Invoice » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see that your profile badge has already changed to PRO.
You can download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
If you’re not able to find the option to download the Rank Math PRO plugin, please try to log out and log in again to your account or you can try in the incognito mode of your browser.
Once done, please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Thank you.
