Hello
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Could you please follow the below steps?
Step 1: Disconnect your account from WordPress Dashboard > Rank Math > Dashboard > Help
Step 2: Reconnect from the same page using the same account you used to make a purchase.
Here is a KB to help you along the way as well:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
