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looking of the sitemap changed i don’t knot the problem
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Hello, we apologize for the issue you are facing with your sitemap. To help you troubleshoot, here are a few common issues and their fixes:
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Sitemap Shows a Blank or White Page: If your sitemap is not displaying correctly, ensure that the Sitemap module is enabled in Rank Math.
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404 Error: If Rank Math does not create a sitemap and throws a 404 error, check your permalink settings. You may need to flush permalinks by going to the Permalinks page in your WordPress dashboard and clicking Save Changes.
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Sitemap Not Working on Apache or Nginx: If you are using Apache or Nginx, you may need to add specific rewrite rules to your server configuration. You can find the necessary rules in our Sitemap Issues and Their Fixes article.
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Google Can’t Find My Sitemap: If Google is unable to access your sitemap, ensure that you have submitted the correct URL (usually _https://rankmath.com/kb/fix-sitemap-issues/) and that there are no restrictions in your robots.txt file.
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Unsupported File Format: If you see an error regarding unsupported file format, check that your sitemap file has the correct XML header and that it uses straight quotes for attributes.
If these suggestions do not resolve your issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Mathhi
Hello,
Please share the URL of your sitemap so we can check and advise accordingly. You can add it to the sensitive data section by editing your first post
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well:
https://www.youtube.com/watch?v=FcIWRhcUP2cOnly the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
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The ticket ‘I have problem in sitemap’ is closed to new replies.