Hello,
I apologize for the inconvenience you are facing after upgrading to Rank Math Pro. To resolve this issue and gain access to Rank Math Pro, please follow these steps:
- Log into your Rank Math account using the email address you used for the purchase.
- If you encounter any issues accessing Rank Math Pro after logging in, please disconnect and reconnect your Rank Math account by following the steps outlined in this guide: How to Upgrade to Rank Math PRO.
- Click the Disconnect Account button to disconnect your account.
- Then click the Connect Now button to reconnect your account.
- Once you reconnect your account, you should be able to activate your Rank Math Pro license successfully.
If you continue to experience difficulties or have any further questions, please feel free to contact our support team directly. We are here to assist you with any issues you may encounter.
Thank you for reaching out to us.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Where Is My Rank Math PRO License Key?
How To Downgrade Your Rank Math PRO Subscription » Rank Math
Good morning.
I have paid to upgrade to a pro subscription but, I was redirected after payment to “Bad Gateway” Error 502.
Here in my dashboard I do not see access to activate any pro version, but my card was charged.
Here is my order reference number: RANKMATH240628-2554-44238
Please advise me on how to proceed and get access to RankMath Pro.
Thank you.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We had a temporary issue which is fixed now. We can see that your profile badge has already changed to PRO.
You can check the subscription details here:
https://rankmath.com/my-account/subscriptions/
Please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Thank you for resolving this issue.
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
