I have no more statistics that update since October 5th

#466914
  • Resolved k B

    3 years, 5 months ago

    Rank Math free

    I don’t have any statistics that update since October 5th. Problem on my site
    The link with google search console is active, I deactivated and reactivated it, but nothing appears on the statistics

Viewing 2 replies - 1 through 2 (of 2 total)
  • k B

    3 years, 5 months ago

    Rank Math free

    I have your plugin on wordpress.com

    Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Please check if cron jobs are working on your website or not, you can follow this guide to check that: https://rankmath.com/kb/analytics-issues/#num-2-check-the-cron-job

    In order to fetch the data correctly and consistently, you need to have the cron jobs working and enabled in your installation.

    If the cron jobs are working, please check if there is a pending Scheduled Action, go to WordPress dashboard > Tools > Scheduled Actions > Pending:
    https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.
    pending

    You can check the progress at Rank Math > Analytics.

    Hope this helps.

    We look forward to helping you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I have no more statistics that update since October 5th’ is closed to new replies.