Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience that might have been caused due to that.
I already see you are on PRO. Please try logging out and back in if you are still not seeing PRO on your dashboard.
I hope this resolves your issue.
yes I can see that , that issue have been fixed.
i was using yoast in the past and I can see that rankmath has still not generated sitemap. i Have also added the asked rule to nginx config but still not luck.
Any help on that ?
Hello,
Can you please provide the link to the sitemap? You can share the link in the Sensitive Data section.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for the follow up.
I checked your sitemap and it is actually being generated. It shows up as blank page however you can confirm there are URLs if you check the page source, check the screencast I have added in the sensitive section.
This issue usually happens if your sitemap is being cached, yours currently is as you can see in the screenshot in the sensitive section too.
Please do the following:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
That should fix the issue. Please let me know if that does not. We are here to assist.
i tried the mentioned steps but still I see the blank page
Hello,
I rechecked your sitemap’s server header, and it looks that Sucuri is caching it. Please see the screenshot in Sensitive Data.
The X-Sucuri-Cache needs to show MISS for it to work. Perhaps you can refer to Sucuri to see why it is still not working after you have excluded your sitemap.
I hope this helps.
the cache wasnt enabled and i cleared and excluded the URL too but still doesn’t loads the sitemap
Hello,
Thank you for following up.
I’ve checked your sitemap, and it’s still showing an empty page, but with Rank Math codes. Could you also check if you have a static file with the same name as your sitemap file (sitemap_index.xml)? You should FTP into your website’s root directory and remove that file as Rank Math’s sitemap is created virtually.
I hope that helps. Thank you, and looking forward to your update.
Just found out the issue.
Some nginx rules were redirecting some URLS causing XML to not generate
This have been fixed now.
Another question
Is it possible to whitelabel Sitemap as we don’t want outsider to know of our stack
Hello,
You can use and customize this filter to Whitelabel your sitemap:
https://rankmath.com/kb/filters-hooks-api-developer/#sitemap-credit
I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
