I have issue with connecting to google services

#680104
  • Resolved Bobby Nation
    Rank Math free

    My name is Bobby and I tried everything that was suggested to do already.
    So here is my info paste below, thank you

    
    ### rank-math ###
    
    version: 1.0.206
    database_version: 1
    plugin_plan: Free
    0: undefined
    1: undefined
    2: undefined
    active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, content-ai, instant-indexing
    refresh_token: Token exists
    permissions: 
    	Search Console: Given
    rank_math_404_logs: Not found
    rank_math_redirections: Not found
    rank_math_redirections_cache: Not found
    rank_math_internal_links: 32 KB
    rank_math_internal_meta: 16 KB
    rank_math_analytics_gsc: 80 KB
    rank_math_analytics_objects: 32 KB
    rank_math_analytics_inspections: 128 KB
    
    ### wp-core ###
    
    version: 6.4.1
    site_language: en_GB
    user_language: en_GB
    timezone: Europe/London
    permalink: /%postname%
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: undefined
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-active-theme ###
    
    name: OceanWP (oceanwp)
    version: 3.5.1
    author: OceanWP
    author_website: https://oceanwp.org/about-oceanwp/
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets
    theme_path: /home/u348182271/domains/bobbynationreviews.com/public_html/wp-content/themes/oceanwp
    auto_update: Enabled
    
    ### wp-plugins-active (11) ###
    
    Duplicate Page: version: 4.5.3, author: mndpsingh287, Auto-updates enabled
    Elementor: version: 3.17.3, author: Elementor.com, Auto-updates enabled
    LiteSpeed Cache: version: 5.7.0.1, author: LiteSpeed Technologies, Auto-updates enabled
    Ocean Extra: version: 2.2.2, author: OceanWP, Auto-updates enabled
    Qi Addons For Elementor: version: 1.6.5, author: Qode Interactive, Auto-updates enabled
    Rank Math SEO: version: 1.0.206, author: Rank Math, Auto-updates enabled
    Redirection: version: 5.3.10, author: John Godley, Auto-updates enabled
    The Post Grid: version: 7.3.1, author: RadiusTheme, Auto-updates enabled
    Wordfence Security: version: 7.10.7, author: Wordfence, Auto-updates enabled
    WordPress Importer: version: 0.8.1, author: wordpressdotorg, Auto-updates enabled
    WPForms Lite: version: 1.8.4.1, author: WPForms, Auto-updates enabled
    
    ### wp-server ###
    
    server_architecture: Linux 4.18.0-477.27.2.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.1.24 64bit
    php_sapi: litespeed
    max_input_variables: 5000
    time_limit: 360
    memory_limit: 1536M
    max_input_time: 360
    upload_max_filesize: 1536M
    php_post_max_size: 1536M
    curl_version: 7.87.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2023-11-21T17:54:00+00:00
    utc-time: Tuesday, 21-Nov-23 17:54:00 UTC
    server-time: 2023-11-21T17:54:00+00:00
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.6.15-MariaDB-cll-lve
    client_version: mysqlnd 8.1.24
    max_allowed_packet: 1073741824
    max_connections: 2000
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/u348182271/domains/bobbynationreviews.com/public_html/wp-content
    WP_PLUGIN_DIR: /home/u348182271/domains/bobbynationreviews.com/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 1536M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    Can you please confirm if you have a verified Google Search Console and Google Analytics property on the Google account you connected? Please double-check that the Google account you connected has a functional Google Search Console and Google Analytics property. If you do not have a Google Search Console property, you can create one by following this guide. You can also sign up for Google Analytics here.

    Looking forward to helping you resolve this issue.

    I tried everything not working… please i need your help

    Hello,

    We want to look at the issue you are currently facing connecting to Google Services

    However, can you please be more elaborate on this issue so we can understand what is wrong?

    Possibly, you can share a screenshot of the analytics setting page by navigating to Rank Math SEO → General Settings → Analytics with us so that we can investigate the issue further. You can use https://imgur.com/upload or share a video using https://www.loom.com/.

    Here’s how the Analytics settings will look like:

    We really look forward to helping you.

    Thank you.

    Okay here is the images https://imgur.com/a/sTs1sQz

    Hello,

    We checked the screenshot you shared and can see the red dots in the analytics menu which means that you are yet to connect your website to either the Google Search Console or Google Analytics with all the necessary permissions.

    To make sure that everything works correctly please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/

    If however, you are having challenges with this, then follow the steps below to fix it.

    Please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

    Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

    First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one.

    If you already have verified properties and you’re still unable to connect them – then follow these steps

    1) Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    permissions

    2) Re-connect to regenerate the auth token from Google

    After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

    reconnect

    3) Grant all necessary permissions

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

    permissions

    4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/

    You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    The red dot will become green when the Analytics module is configured completely with the required permission.

    We hope this resolves the issue for you.

    If you still face any problems or have any questions, please let us know. We’re always here to help.

    solved

    Hello,
    
    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
    
    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
    
    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
    
    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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