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I have duplicate accounts (Pro and Free)

#549811

Resolved Brian Sakely
2 years, 7 months ago

Rank Math free
Content AI Starter

I believe I have duplicate accounts under the same email. I need the login to the pro account so that I can use it. I think one was done by email, and one was created with Google. My order number is below in sensitive data.

Can you correct this and delete one of the accounts so I can get to my pro account?

Viewing 1 replies (of 1 total)

Princess
2 years, 7 months ago

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

I went ahead and reset the login details for you. Here they are:
Auto-login: https://rankmath.com/my-account/?uid=1245241&altoken=7edadb8bbb2af0bddec84387e573e8d9
Username: brian-sakely
Email: b****@l*****************
Password: h(pdKog%1NP7jbMlvO@gOqhc
Set a new password: https://rankmath.com/my-account/edit-account/

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

RankBot
2 years, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I have duplicate accounts (Pro and Free)’ is closed to new replies.