i have been asking for a discount to pay 59$ for my seo

#775263
  • Resolved Music Low
    Rank Math free

    for the past 3 months now since when my subscription finished, I have not been able to renew due to the high price that was set on the renewal, I have been waiting for you people to give me a discount back to my 59$, that I have paid before.
    if i don’t get a feedback to or if you people don’t issue a 59$ renewal i will take it that you people don’t want me as a customer anymore.
    then i will have to move to another SEO company.

    thanks
    Blessed Odijie

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hello,

    We apologize for any inconvenience you have experienced regarding the renewal price of your Rank Math subscription. We understand your concern about the pricing and the desire for a discount.

    To address your request for a discount to renew your subscription at $59, we recommend reaching out to our support team directly by opening a ticket. Our team will review your request and assist you accordingly.

    You can open a ticket by clicking here. Thank you for raising this concern, and we appreciate your patience.

    If you need any further assistance or have additional questions, feel free to let us know through the ticketing system.

    We look forward to resolving this matter for you promptly.

    Warm regards.

    Sources:
    Why Rank Math Doesn’t Offer a Lifetime Deal
    Rank Math Refund Policy » Rank Math
    How To Downgrade Your Rank Math PRO Subscription » Rank Math

    Music Low
    Rank Math free

    Please i want a human reply

    Music Low
    Rank Math free

    give me a renewal invoice of 59$, that is all I ask, its not easy to be with you people for over 3 years

    Music Low
    Rank Math free

    Am still waiting for response

    Hello,

    We appreciate your query and we would love to address it.

    This decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.

    For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
    https://rankmath.com/kb/updated-plugin-prices/

    It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.

    We promised that the price would not change for you unless you cancel, but the plan was already canceled due to non-payment on November 2, 2023.

    When you are ready, please purchase the PRO plugin here: https://rankmath.com/pricing/

    We really look forward to hearing back from you. Thank you.

    Please don’t hesitate to reach out if you have any further questions or concerns. We’re here to assist you.

    To be 100% truthful with you, your new features are not useful to me, I only use the old features that I have been using before.
    If you guys choose not to give then

    Hello,

    As we mentioned before, the discounted pricing was offered if the subscription would continue to be renewed but a long time has passed now so that is no longer available.

    Don’t hesitate to get in touch if you have any other questions.

    yes, the reason why was because of your PayPal payment that required you to be in the same country with the Paypal account you are using.
    so my auto renewal cancelled, i contracted you people about it but you did not give me any response.

    i send you email that your PayPal was not working because of the country but you people did not give me feedback.
    so trying to get another payment method for me (debit card) took time. that was why i couldn’t renew automatically.
    it was you people Paypal payment that require someone to be in the country that you are making payment from, if you try to make payment with a paypal account that is from another country that you are not currently in it does not work

    Hello,

    Our team has replied to your emails about the same.

    Unfortunately, there’s nothing we can do at the moment. You can take advantage of the Spring sale we are running if you want to get the PRO subscription again.

    Don’t hesitate to get in touch if you have any other questions.

    well okay,
    send me the Spring sale when it starts

    Hello,

    The spring sale is already finished.

    We recommend keeping a close eye on our pricing page to see when other sales might be active: https://rankmath.com/pricing/

    Thank you.

    Well okay, anytime it’s on the 59$

    Hello,

    If you have email notifications enabled on your account you should receive messages when there’s a huge sale or any feature update: https://rankmath.com/communication-preferences/

    We don’t email people directly when there’s a price change.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

The ticket ‘i have been asking for a discount to pay 59$ for my seo’ is closed to new replies.