Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please note that the FAQ block and the Table of Contents from Rank Math are only for Gutenberg or the block editor. It will not work on the classic editor or any other page builder.
You can follow the guides below on how you add Rank Math Table of Contents and FAQ block on your website:
https://rankmath.com/kb/table-of-contents-block/
https://rankmath.com/kb/faq-schema-block/
However, you’re currently using the Rank Math Agency subscription on your website, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Looking forward to helping you.
Thank you.
Here,
I have purchased it from the Rellseer I guess.
You are more than welcome to check if its premium or not. I have p[aid using local currency medium
This is my site:
Naturenebula.com
I am sure you can track it by yourself in your system,
Now to my issue solving.
https://imgur.com/d5Icn6M
I do not understand what this mean:
Table of Contents from Rank Math are only for Gutenberg or the block editor. It will not work on the classic editor or any other page builder.
I need help.
I need this done and its not working. Is there anyway I can be served to solve this? I have checked the articles and its not working at my end.
Hello,
Our Table of Contents only works with the block editor. You can’t use it in any other editor or page builder. Please confirm which editor you are using.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
