i have a problem

#287837
  • Resolved shabab one

    3 years, 1 month ago

    Rank Math free

    hello support team i really have a little problem and i dont know how i fix it when i go to rank math plugin and going to general settings and choice edit robot.txt file i dont know why i cant edit and i got a notification ( robots.txt file is not writable )

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 1 month ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please get in touch with your host so that they can help in changing the permissions for the files on your root folder.

    It is also recommended to rename the robots.txt file that is present on your root folder (if you have any) so that Rank Math can generate a virtual robots file.

    You may also follow this guide to resolve the issue with robots.txt: https://rankmath.com/kb/cant-edit-robots-txt/

    Hope this helps. Let us know if you need any further assistance.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘i have a problem’ is closed to new replies.