I have a pro licence, yet the dashboard shows Free (for https://travel456.com/)

#461453
  • Resolved Abhijat Patel

    3 years, 5 months ago

    Rank Math free

    1. I installed the free plugin first (at this moment, nothing appeared in my WordPress dashboard, neither Free nor Pro. This is before activation)

    2. I uploaded the Pro plugin file given to me by https://hiit.sanjayshenoy.com/ using the username and password shared by them (now it was showing as Pro in my WordPress dashboard – before activation)

    3. After installing the pro plugin, I activated it and connected to my Rank Math account via Google Account. Now automatically it shows Free and not Pro in my WordPress Dashboard)

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please note that the activation of the Rank Math PRO plugin should be done using the paid Rank Math account.

    In this case, you may need to log in again to their Rank Math account and reconnect the website. Here’s a link for more information:
    https://rankmath.com/kb/website-not-shown-in-account/

    Hope that helps.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I have a pro licence, yet the dashboard shows Free (for https://travel456.com/)’ is closed to new replies.