I have a bug on setup wizard

#78714
  • Resolved Techprime

    4 years, 3 months ago

    Rank Math free

    when i setup the first settings that is Business Type, Company Name and the Logo for Google i press save and continue and then I get an error that says :

    A critical error occurred on your site. Check your webmaster’s email for instructions.

    Read about debugging in WordPress.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Balazs

    4 years, 2 months ago

    Hello,

    Thank you for contacting support and sorry for any inconvenience that might have been caused due to that.

    This suggests that there is a conflict between Rank Math and one of your installed plugins. Please perform the steps outlined on this page to identify the culprit:
    https://rankmath.com/kb/check-plugin-conflicts/

    Hope that helps.

    Uzair

    4 years, 2 months ago

    Hello,

    Thank you for getting in touch with us.

    Please share your FTP details as well because we are not able to determine the issue with the WP logins.

    Also, it is worth noting that you can still setup Rank Math from the backend without going through the setup wizard.

    We highly recommend going through the following guide to set up the plugin completely and correctly:
    https://youtu.be/dTvZuMRzW4w
    and
    https://www.wpmediamastery.com/rank-math-seo/?&utm_campaign=Rank+Math

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I have a bug on setup wizard’ is closed to new replies.