Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
There is no active subscription on this account you are using to contact us. It seems like you purchased the plugin with some other email address and that is the reason you are unable to access Fastspring.
Please search and forward the receipt from FastSpring.com so we can locate your account?
Also, we do not offer a monthly recurring billing option, as our subscription plans are structured annually. and we cannot create a monthly recurring billing option exceptionally.
We hope that helps, and please don’t hesitate to get in touch if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
