I get an error 500 and cannot save the page

#410303
  • Resolved 羊羊

    3 years, 5 months ago

    Rank Math free

    Hello,

    I get an error 500 and cannot save the page

    PHP error:
    [Sat Jun 25 18:25:43.959180 2022] [proxy_fcgi:error] [pid 583205:tid 140116148590336] [client 114.32.19.103:0] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught TypeError: array_reverse(): Argument #1 ($array) must be of type array, bool given in /home/admin/web/xxx/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/instant-indexing/class-instant-indexing.php:365\nStack trace:\n#0 /home/admin/web/xxx/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/instant-indexing/class-instant-indexing.php(365): array_reverse()\n#1 /home/admin/web/xxx/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/instant-indexing/class-instant-indexing.php(280): RankMath\\Instant_Indexing\\Instant_Indexing->api_submit()\n#2 /home/admin/web/xxx/public_html/wp-includes/class-wp-hook.php(307): RankMath\\Instant_Indexing\\Instant_Indexing->save_post()\n#3 /home/admin/web/xxx/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()\n#4 /home/admin/web/xxx/public_html/wp-includes/plugin.php(476): WP_Hook->do_action()\n#5 /home/admin/web/xxx/public_html/wp-incl…’, referer: https://xxx/wp-admin/post.php?post=4002&action=elementor

Viewing 1 replies (of 1 total)
  • Sharmin Islam

    3 years, 5 months ago

    Rank Math agency

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    5xx errors are usually caused due to server misconfiguration or other server issues.

    Could you please get in touch with your web host and ensure that the ModSecurity is disabled or they are not blocking any process of the plugin?

    Disabling ModSecurity should fix the issue.

    We are looking forward to helping you.​​​​​​

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I get an error 500 and cannot save the page’ is closed to new replies.