I don’t see the SEO meta box

#113086
Viewing 2 replies - 1 through 2 (of 2 total)
  • SXC Networks

    3 years, 10 months ago

    Rank Math free

    I have this issue too, I am so surprised there is no support here. I think I have to go back to Yoast. I done search Yoast VS Rankmath and only reason they chose rank math over yoast is because there was no pro version and rankmath provides all yoast premium features for free. Now I find out after installing they are releasing Pro version as we speak. This is there excuse for “Due to Covid-19 and the launch of the PRO version, the response time is longer than usual.” Who even asks for a pro version?

    Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and any inconvenience this issue may have caused you.

    It seems to be working fine on our end:
    https://i.rankmath.com/MqQ6x6

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I don’t see the SEO meta box’ is closed to new replies.