Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We are unable to login your site and getting this error: https://i.mythemeshop.com/KILpkH
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
This is what we are getting when we tried to login:
Please suggest.
Ok, let me ask to my Hosting company…it seems to be an error because they detect that you are not a normal user trying to access to my website.
I write you soon with more information.
I ask my hosting service and the answer me this:
On our platform there are security rules to limit the scope of attacks and the load that they can generate.
In these rules we block requests to files that are frequently attacked like the wordpress login from browsers that do not have certain languages installed, some of them:
Spanish
Catalan
Galician
Basque
It is not necessary that all of them be installed, nor that they be the main one, simply that there is 1 is enough.
To add them in Chrome:
In the top right, click More and then Settings.
At the bottom, click Show advanced settings.
In the “Languages” section, click Language and input settings.
Select the language you want to use from the list. If the language is not in the list, first add it as one of your preferred languages for web pages. For this, click Add.
In the right pane, click Show Google Chrome in this language.
Close the browser completely and reopen it to apply the changes.
To add them in Mozilla Firefox:
https://addons.mozilla.org/es/firefox/language-tools/
If this gives you problems or it is not possible to install it, let us know to find alternative solutions, but ideally this procedure should be followed.
Hi team.
I´m quite worry about this problem…could you please tell me something please.
Sorry for the insist…
Thank you very much.
Hello,
It seems to be an issue with the Schema module on your site, allow me to consult with the dev team on this.
You can disable this in Rank math dashboard for now or roll back to a previously working version in Rank math > Status & Control > Version Control in the meantime.
I also noted the theme you are using requires an update. Please do update your theme as it might be the cause of the issue.
Looking forward to helping you. Thank you.
Thank you very much.
For now it works if I roll back to a previously version. I also update my theme as you worte me.
I´m fine now.
Thank you!!!
Hello,
We are super happy that this resolved your issue.
It is always recommended to use the latest versions of your plugins and theme on your site.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
