I don’t see bredcrumbs correctly

#901644
  • Resolved Barbara Visciano
    Rank Math free

    I can’t see the whole path of the bredcrumbs. I only see the page name and home but the parent pages of the page are not displayed. What can I do?

    I have already check this point:
    Enable Breadcrumbs
    Check Theme Compatibility
    Add Breadcrumbs Code
    Hide Taxonomy Name Setting
    Advanced Mode

    My website is: http://www.woodry.com and I don’t see bredcrumbs in home/catalogo/prodotto and home/catalogo/accessori

    Thank you for the answer
    Barbara

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with the breadcrumbs not displaying correctly on your website. It seems like you’ve already checked several important settings. Here are a few additional steps you can take to troubleshoot this issue:

    1. Show Category(s) Setting: Ensure that the Show Category(s) option is enabled in your Rank Math settings. This will include the categories in the breadcrumb path, which may help display the parent pages correctly.
      Show Category(s) Setting

    2. Archive Format: Check the Archive Format setting in your breadcrumbs configuration. Make sure it includes the taxonomy so that it can display the correct hierarchy.
      Archive Format

    3. Check Parent Pages: Ensure that the pages you are trying to display in the breadcrumbs have been set as parent pages in WordPress. You can do this by editing the page and checking the Page Attributes section.

    4. Clear Cache: If you are using any caching plugins, clear your cache to ensure that the latest changes are reflected on your site.

    5. Custom Code: If you have added any custom code to your theme or if your theme has its own breadcrumb functionality, it might conflict with Rank Math’s breadcrumbs. Make sure to disable any other breadcrumb functionalities.

    If after trying these steps you still do not see the breadcrumbs as expected, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern! We’re here to help you resolve it.

    Hello,

    Please head over to your WP Dashboard > Rank Math > General Settings > Breadcrumbs and from there enable the Show Category(s) option:

    Also, please make sure you’ve selected the primary category. Here’s how you can do that: https://rankmath.com/kb/how-to-choose-a-primary-category/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    I’M REALLY SORRY!!
    I FORGOT TO DISABLE A PLUGIN THAT HIDES THE SITE WHILE I AM BUILDING IT. I WILL DISABLE IT IMMEDIATELY SO YOU CAN SEE THE PROBLEM. THANK YOU

    Hello,

    Sure! Please let us know when the plugin is disabled so that we can check the issue further for you.

    Meanwhile, please don’t hesitate to let us know if you have any other questions.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘I don’t see bredcrumbs correctly’ is closed to new replies.