I don’t get the RankMath box

#75353
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thanks for getting in touch with us.

    Please make sure the SEO meta box is enabled from WordPress Dashboard > Rank Math > Titles & Meta > Posts.

    If you are using the Classic Editor, the Meta box is below your posts instead of the sidebar.

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I was checking it and it seems you have a plugin conflict. The plugin Table of Contents Plus is hiding the Rank Math top-right button once it is enabled. Could you check it?

    Looking forward to help you.

    Thank you, that’s right, I remove the plugin code in the article and it appears, thank you very much.

    Is there a way to fix this error?

    I wish I could keep using the two plugins.

    Hi,

    Can you please contact the Table of Contents Plus team about this?

    We fear the incompatibility is coming from their end. In the meantime, we are checking this as well.

    Please let us know how it goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘I don’t get the RankMath box’ is closed to new replies.