I donl’t see my analytics account in Rank Math

#380478
  • Resolved Stephen Williams

    3 years, 10 months ago

    Rank Math free

    Hi, I connected my gmail and the search console is connected but the google analytics is not showing the property. What can I do? I followed the instructions and nothing about this specific issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    3 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please login to your website in an incognito window in Chrome, reconnect to Google, give all the permissions, and configure the settings.

    However, if you have a GA4 property, then please make sure you are using the latest beta version of the plugin. We have introduced the GA4 API support in our plugin in the latest Beta release of the plugin:
    https://rankmath.com/changelog/beta/

    You can follow this guide to enable beta updates:
    https://rankmath.com/kb/version-control/#beta-updates

    Then, update the plugin, reconnect with your Google account and configure the settings.

    Hope that helps.

    Thank you.

    Stephen Williams

    3 years, 10 months ago

    Rank Math free

    Hi Anas,

    I did it in Icognito mode still same problem.
    Also my content AI is not fetching

    Jeremy

    3 years, 10 months ago

    Hello,

    Can you please share some error messages in your content AI when researching a keyword? You may share a screenshot so we can further identify what’s causing the fetching issue.

    As for the analytics, issue, if the property isn’t listed in the dropdown when configuring the analytics settings in Rank Math, then that property probably isn’t using GA3 or UA.

    As explained by my colleague, the GA4 integration is still in beta, if you are using the stable version, GA4 properties will not work.

    With that said, if this isn’t the case on your end, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I donl’t see my analytics account in Rank Math’ is closed to new replies.