Hello, we apologize for the issue you are facing with your purchased Rank Math PRO version. If you are unable to see the PRO version, please ensure that you are logged into your Rank Math account and check if you can download it from your dashboard.
If the PRO version is not available, it might be because you upgraded using a different email address than the one associated with your free account. In that case, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.
You can find more information on this process here. Thank you for raising this concern, and if you need further assistance, please reply to this ticket, and a human agent will assist you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
