Hello,
Thank you for reaching out about the payment issue you encountered while trying to purchase the PRO SEO plan.
If you are facing payment issues, please ensure that your payment method meets the following criteria:
- Supports payments in USD $
- Supports subscription-based payments
- Ensure you are not using a prepaid card
- International payments are turned on
- Your IP is not a Proxy, or you are not using any VPN or hosting service
If everything from the above list is in order and you are still facing issues, you can try using a credit card instead. Additionally, contacting your bank to inquire about the reason for the declined payment and requesting them to approve it on your end might help resolve the issue.
If the problem persists, please provide a screencast of the issue using a tool like Loom so we can further assist you.
Looking forward to helping you resolve this matter.
P.S. You can find more troubleshooting steps for payment issues at Troubleshooting Payment Issues at Rank Math.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service
Also make sure that the flag during checkout is showing the correct country at the top right corner.
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
