I can’t use AI content

#879979
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year ago

    Hello, we’re sorry to hear about the issue you are facing with using AI content. There could be a few reasons for this problem:

    1. Content AI Subscription is Not Active: If you see a message indicating that you need an active subscription plan, it means you do not have a Content AI plan. You can select a plan here.
      To access this Content AI feature, you need to have an active subscription plan.

    2. Website is Not Connected to Rank Math: If you encounter a message prompting you to connect your Rank Math account, it means you need to log in. Click the Connect Now button to proceed.
      Start using Content AI by connecting your RankMath account.

    3. Refreshing Credits: If you are using the revamped version of Content AI, make sure to refresh your credits by going to WordPress Dashboard → Rank Math → General Settings → Content AI.
      Refresh Credits

    Please check these points and let us know if you need further assistance!

    Princess

    1 year ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have manually disconnected the concerned website from our end. When you log in to your website now you should see it disconnected from your account.

    Please reconnect it by clicking the “Connect now” link in the warning message and check if the credits are available by going to WordPress Dashboard > Rank Math SEO > Content AI.

    Please let us know if the issue has been fixed for your website.

    Thank you.

    RankBot

    11 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I can’t use AI content’ is closed to new replies.