i can’t upload

#233503
  • Resolved Tayfur Paşa Yılmaz

    3 years, 5 months ago

    Rank Math free

    I moved my website to another domain. but i can’t install rank math seo. It was installed on my old site but I removed it before I moved it. now i can’t download at all

Viewing 10 replies - 1 through 10 (of 10 total)
  • Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please clear your website cache and search for Rank Math SEO in the plugins.

    Here is a guide for your reference:
    https://rankmath.com/kb/installing-through-the-admin-panel/

    If that does not help, you can install the plugin via FTP:
    https://rankmath.com/kb/manually-install-rank-math-via-ftp/

    I hope this helps. Looking forward to helping you.

    Tayfur Paşa Yılmaz

    3 years, 5 months ago

    Rank Math free

    A critical error has occurred on your website. Please check your site administration email inbox for the official.

    More information about WordPress.

    Unfortunately I am getting this error.

    Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    Can you please share the error log with us?

    Having an error log will help us determine what is causing the critical error on your website.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    We really look forward to helping you.

    Tayfur Paşa Yılmaz

    3 years, 5 months ago

    Rank Math free

    #0 /home/eticdoco/blog.eticdo.com/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL)
    #1 /home/eticdoco/blog.eticdo.com/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action))
    #2 /home/eticdoco/blog.eticdo.com/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action))
    #3 /home/eticdoco in /home/eticdoco/blog.eticdo.com/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44
    [25-Jul-2021 23:18:45 UTC] require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, Action_Scheduler\Migration\Controller->schedule_migration, Action_Scheduler\Migration\Scheduler->is_migration_scheduled, as_next_scheduled_action, ActionScheduler_HybridStore->find_action, ActionScheduler_DBStore->find_action tarafından oluşturulan SELECT a.action_id FROM wpfl_actionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1 sorgusu için WordPress veritabanı hatası Table ‘eticdoco_wp386.wpfl_actionscheduler_actions’ doesn’t exist
    [25-Jul-2021 23:18:45 UTC] require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, Action_Scheduler\Migration\Controller->schedule_migration, Action_Scheduler\Migration\Scheduler->is_migration_scheduled, as_next_scheduled_action, ActionScheduler_HybridStore->find_action, ActionScheduler_DBStore->find_action tarafından oluşturulan SELECT a.action_id FROM wpfl_actionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’pending’ ORDER BY scheduled_date_gmt ASC LIMIT 1 sorgusu için WordPress veritabanı hatası Table ‘eticdoco_wp386.wpfl_actionscheduler_actions’ doesn’t exist
    [25-Jul-2021 23:18:45 UTC] require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, Action_Scheduler\Migration\Controller->schedule_migration, Action_Scheduler\Migration\Scheduler->schedule_migration, as_next_scheduled_action, ActionScheduler_HybridStore->find_action, ActionScheduler_DBStore->find_action tarafından oluşturulan SELECT a.action_id FROM wpfl_actionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1 sorgusu için WordPress veritabanı hatası Table ‘eticdoco_wp386.wpfl_actionscheduler_actions’ doesn’t exist
    [25-Jul-2021 23:18:45 UTC] require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, Action_Scheduler\Migration\Controller->schedule_migration, Action_Scheduler\Migration\Scheduler->schedule_migration, as_next_scheduled_action, ActionScheduler_HybridStore->find_action, ActionScheduler_DBStore->find_action tarafından oluşturulan SELECT a.action_id FROM wpfl_actionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’pending’ ORDER BY scheduled_date_gmt ASC LIMIT 1 sorgusu için WordPress veritabanı hatası Table ‘eticdoco_wp386.wpfl_actionscheduler_actions’ doesn’t exist
    [25-Jul-2021 23:18:45 UTC] require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, Action_Scheduler\Migration\Controller->schedule_migration, Action_Scheduler\Migration\Scheduler->schedule_migration, as_schedule_single_action, ActionScheduler_ActionFactory->single, ActionScheduler_ActionFactory->store, ActionScheduler_HybridStore->save_action, ActionScheduler_DBStoreMigrator->save_action, ActionScheduler_DBStore->save_action, ActionScheduler_DBStore->get_group_id tarafından oluşturulan SELECT group_id FROM wpfl_actionscheduler_groups WHERE slug=’action-scheduler-migration’ sorgusu için WordPress veritabanı hatası Table ‘eticdoco_wp386.wpfl_actionscheduler_groups’ doesn’t exist
    [25-Jul-2021 23:18:45 UTC] require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, Action_Scheduler\Migration\Controller->schedule_migration, Action_Scheduler\Migration\Scheduler->schedule_migration, as_schedule_single_action, ActionScheduler_ActionFactory->single, ActionScheduler_ActionFactory->store, ActionScheduler_HybridStore->save_action, ActionScheduler_DBStoreMigrator->save_action, ActionScheduler_DBStore->save_action, ActionScheduler_DBStore->get_group_id, ActionScheduler_DBStore->create_group tarafından oluşturulan SHOW FULL COLUMNS FROM wpfl_actionscheduler_groups sorgusu için WordPress veritabanı hatası Table ‘eticdoco_wp386.wpfl_actionscheduler_groups’ doesn’t exist
    [25-Jul-2021 23:18:45 UTC] require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, Action_Scheduler\Migration\Controller->schedule_migration, Action_Scheduler\Migration\Scheduler->schedule_migration, as_schedule_single_action, ActionScheduler_ActionFactory->single, ActionScheduler_ActionFactory->store, ActionScheduler_HybridStore->save_action, ActionScheduler_DBStoreMigrator->save_action, ActionScheduler_DBStore->save_action tarafından oluşturulan SHOW FULL COLUMNS FROM wpfl_actionscheduler_actions sorgusu için WordPress veritabanı hatası Table ‘eticdoco_wp386.wpfl_actionscheduler_actions’ doesn’t exist
    [25-Jul-2021 23:18:45 UTC] PHP Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Table ‘eticdoco_wp386.wpfl_actionscheduler_actions’ doesn’t exist in /home/eticdoco/blog.eticdo.com/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44
    Stack trace:
    #0 /home/eticdoco/blog.eticdo.com/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL)
    #1 /home/eticdoco/blog.eticdo.com/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action))
    #2 /home/eticdoco/blog.eticdo.com/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action))
    #3 /home/eticdoco in /home/eticdoco/blog.eticdo.com/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44

    Jeremy

    3 years, 5 months ago

    Hello,

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process and that should resolve the issue.

    Let me know how that goes. We are looking forward to helping you.

    Tayfur Paşa Yılmaz

    3 years, 4 months ago

    Rank Math free

    Hello there. I watched the video and applied it exactly. but the result is still the same. When the rank math seo plugin is activated, the system breaks down and the plugin does not even open.

    Anas

    3 years, 4 months ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Tayfur Paşa Yılmaz

    3 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Tayfur Paşa Yılmaz

    3 years, 4 months ago

    Rank Math free

    Hello, I have forwarded the ftp and wordpress information. did you solve the problem?

    Reinelle

    3 years, 4 months ago

    Hello,

    Thank you for your patience.

    I’ve replicated the issue on your site. However, I’ve noticed that your site’s PHP version needs to be updated. Could you please update it at least PHP 7.4 (recommended) and check if the issue still persists?

    You can get in touch with your web host if you need assistance updating your PHP version.

    I hope that helps.

    Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

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