Hello,
I apologize for the issue you are facing with not being able to see the Rank Math options inside the Divi Builder. This can sometimes happen due to various reasons, such as settings or compatibility issues.
To troubleshoot this, please ensure that:
- The Rank Math plugin is fully updated to the latest version.
- You have enabled the Rank Math Meta Box for the post types you are working on.
If these steps do not resolve the issue, we recommend replying to your ticket with more details about your site setup, including the URL of your site. A human agent from the Rank Math Support team will be able to assist you further.
Thank you for raising this concern!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please try to follow the steps mentioned in this guide and see if that works for you: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/
If the issue persists, then it could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.
Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
