I can’t see Rank Math Pro subscription and download button for Pro version

#863577
  • Resolved Narongrit
    Rank Math free

    Hi,

    My invoice ID: RANKMATH240826-4536-63274

    I can’t see the Rank Math Pro subscription and download button for the Pro version.

    Please fix it for me.

    Sincerely,
    Narongrit

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with your Rank Math Pro subscription. To resolve this, please log into your Rank Math account and check if you can see the Pro version available for download in your dashboard. If it is not visible, it may be due to using a different email address for the purchase.

    In that case, we recommend replying to this ticket, and a human agent from the Rank Math Support team will assist you further in merging accounts or addressing any other issues related to your subscription.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE ยป Rank Math

    Oh! It appears now.

    I can see and download the Pro version now.

    Thanks ๐Ÿ™‚

    Hello,

    We are glad you are able to access and download the PRO plugin.

    Do you need further assistance or should we go ahead and mark this ticket as resolved?

    Please do not hesitate to let us know if you need our assistance with anything else.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I can’t see Rank Math Pro subscription and download button for Pro version’ is closed to new replies.