I can’t redirect the categories to pages with the redirect tool

Hello,

I’m sorry to hear that you’re experiencing issues with redirecting categories to pages using Rank Math. It seems like you are encountering some difficulties with the redirection tool, and the URL is being stripped off after saving the redirection.

To address this issue, I recommend using the Redirection Debugger feature in Rank Math. This will help you identify the exact rule causing the redirection and diagnose any unwanted redirections. You can enable the debug option in Rank Math SEO → General Settings → Redirections. If you’re unable to find the Redirections settings, ensure that you’ve enabled the Redirections module in WordPress Dashboard → Rank Math SEO.

Once you’ve enabled the debug option and saved the changes, open any page that is marked with the Page with Redirect status. You should see an interstitial before the redirect actually happens, and you can click on “Manage This Redirection” to diagnose and fix unwanted redirections.

If you continue to experience issues after trying these steps, please feel free to reply to this ticket, and a human agent from our support team will be happy to assist you further.

Kind regards.

Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Page With Redirect – Google Search Console Status » Rank Math
How to Manage Affiliate Links Using Rank Math » Rank Math

Hello,

Can you please share the exact redirection you’re trying to create on this site? You can share it in this structure:

Source:
Redirection Type:
Destination URL:

Or, you can share a screenshot of the redirection you have created by using this tool: https://imgur.com/upload

Meanwhile, please head over to your WordPress Dashboard > Settings > Permalinks, and hit the “Save Changes” button (without making any changes) to clear the permalink cache.

Once done, please clear your website cache and see if that works for you.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Looking forward to helping you.

Thank you.

Hello,

The issue is coming from the es slug in the site URL. Our plugin removes the slug from the source URLs as it is already a part of the site URL that our plugin automatically adds to the source URL. However, it is also removing es/ if it is present anywhere in the source URL.

I was also able to replicate this on my end with different slugs and have informed the devs. We will let you know once this is fixed. For now, please use some other redirection plugin to redirect such URLs.

We really appreciate your patience in the meantime.

Please do not hesitate to let us know if you need our assistance with anything else.

Hello,

Thank you for getting back to us.

The issue could be the same since the category URL also contains the es/ slug and our developer will check on this issue soon since we have replicated the issue already.

Don’t hesitate to get in touch with us if you have any other questions.

Hello,

Thank you for that.

Our developers are already aware of this and we will let you know once we have an update about this issue and its fix.

We appreciate your time and patience in the meantime.