I Cant Make payments via fastspring paypal

#190657
  • Resolved Colorado Akpan
    Rank Math free

    Hello,

    i tried making payment via fastspring paypal, but it returns the error “the country in your paypal is different from the one in your account”.

    please help send your email for direct paypal to paypal transfer..

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – International payments are turned on

    Also, are you are using a Proxy or VPN? If so, please disable that and use your actual ISP to make the purchase.

    If not, then please select your country at the upper right corner of the pricing page and try again.
    Paypal Country

    If the issue still persists, please provide your Paypal email address and your country in the sensitive data section to check this issue further.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I have also tried with card and it’s not still working…

    Please provide another gateway, those gateway is not working fine

    Hello,

    Thank you for the follow-up, and apologies for the delay.

    I’ve already forwarded this issue to our accounts department and will get back to you shortly. We really appreciate your kind patience regarding this matter.

    Meanwhile, please don’t hesitate to contact us anytime to assist you further with anything else.

    Thank you.

    Hello,

    Please proceed to make the payment now.

    Your IP was flagged and blocked and you were using a Proxy to make the purchase.

    Please try now and ensure you are choosing the correct country.

    We do not offer any other payment method, unfortunately.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘I Cant Make payments via fastspring paypal’ is closed to new replies.