I can’t link my google analytics

#316757
  • Resolved Jennifer Young
    Rank Math free

    Hi! I recently enabled the free version of RankMath to try it out. I’m having trouble with linking Google Search Console and Analytics to RankMath. I seem to have successfully linked my Google Search Console, yet no data appears. As for Google Analytics, it looks like RankMath can see my account but it won’t link it. I’ve tried many times and given all the permissions through Google. Help!

    Thanks,

    Jennifer Young
    https://jenniferyoung.co
    j**@j***************

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    First of all please ensure that you are using the correct version of your Google Analytics property which is GA3. You may check on this guide here: https://rankmath.com/kb/using-ga4/

    If the issue persists, please try saving the Google analytics settings using a different browser. Also, please try clearing your browser cache or using an incognito tab.

    Let us know how that goes. Looking forward to helping you.

    I’m using GA4 (I think that’s what you mean, not GA3?). I really barely know how any of this works. Is it possible for you to just look at my account?

    Hello,

    Unfortunately, GA4 doesn’t work yet with Rank Math. You need to create the GA3 or the Universal Analytics property as mentioned in the guide article I shared.

    For the Analytics to work with Rank Math, please head over to your Google Analytics and create a new GA3 property.

    Let us know how that goes. Looking forward to helping you.

    I downgraded to GA3 and it’s working now. Thank you!

    Hello,

    We are super happy that this resolved your issue.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘I can’t link my google analytics’ is closed to new replies.