I can’t edit Rank Math SEO in Elementor.

#36669
  • Resolved Jo Hsieh
    Rank Math free

    Hi,

    I can’t edit Rank Math SEO in Elementor. When I click on the SEO button in Elementor, it displays all blank. As the same problem on the regular edit page, it displays an error occurred.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes, it seems like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you.

    Hello,
    Thank you for your Help!
    According to your suggestions, I find The conflict with Rank Math is Gutenberg.
    Can you help me how can I solve this problem?

    Thank you!

    Todd
    Rank Math free

    It seems like you are using the standalone Gutenberg plugin. Can you please switch to the in-built block editor of WP 5.0+? That will fix the issue immediately.

    If you don’t want to switch, please wait for an update that will fix this issue.

    We have fixed the issue internally and we will be releasing an update with a fix soon. Rest assured that you can turn off the Gutenberg plugin because apart from containing additional experimental features – it has nothing that the inbuilt Block editor of WP 5.0 doesn’t have.

    ​Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I can’t edit Rank Math SEO in Elementor.’ is closed to new replies.