I can’t connect rank account

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

Please head over to WordPress Dashboard > Settings > General, and make sure that the “WordPress Address” and “Site Address” have the same setup.
Meaning both URLs have the same exact protocols(with HTTPS).

Then, head over to WordPress dashboard > Rank Math dashboard > Help > Connect with your Rank Math account.

Let us know how it goes.

We are here to assist you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

There was a plugin conflict preventing our plugin from saving the connection data into the database.

After enabling the troubleshooting mode and connecting to your account the data was saved in the database inside the options table and the account appears to be working fine.

Don’t hesitate to get in touch if you have any other questions.

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.