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Hi there,
I try to config the plugin in the wordpress dashboard but unfortunely when I get to the analytics window, I can’t select my website because the list is empty.
Though, I connect my e-mail account and I can see my website through the account I have in rankmath.com.
I try several solutions like reset the connection, re-do the database… But no one worked.Can you help me, please ?
Best regards
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Hello,
We apologize for the issue you are facing with connecting your website to Rank Math SEO. It sounds like you’ve already tried some troubleshooting steps, which is great. Here are a few additional steps you can take to resolve this issue:
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Check if Rank Math SEO Account is Connected: Ensure that your website is connected with the Rank Math account that has a PRO license. You can do this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab from the left sidebar. If your website is not listed there, you will need to reconnect it.
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Disconnect and Reconnect Your Account: Go to Rank Math SEO → Dashboard → Help and click on Disconnect Account. After that, reconnect your account by clicking the Connect Now button and following the on-screen instructions.
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Refresh Tokens: If the Analytics data still appears empty, it might be due to expired authorization tokens. You can refresh these tokens by deleting the Rank Math app from your Google Account permissions here and then reconnecting your Google services in Rank Math.
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Recreate Database Tables: Navigate to WordPress Dashboard → Rank Math SEO → Status & Tools → Database Tools and click on the Re-create Tables button.
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Reconnect Your Google Account: Go to Rank Math SEO → General Settings → Analytics and click the Reconnect link to connect your Google Account again.
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Check for Data Presence: After following these steps, check if the data is present in the Analytics dashboard by navigating to Rank Math SEO → Analytics.
If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern, and we hope this helps resolve your issue!
Sources:
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
Website Not Shown In Rank Math Account Area » Rank MathHello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
You would need to have a verified Google Analytics and Google Search Console property, if you do not have, please follow the attached link to create one.
To make sure that everything works correctly please go through this article to connect your Google Account with Rank Math properly: https://rankmath.com/kb/connect-your-google-account/
Also, please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
You can follow our guide here to create the URL Prefix property:
https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-consoleThe URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.
Let us know how this goes.
Thank you.
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